Scott Robinson Dodge Backtracks, Then Finally Makes It Right After Online Backlash
The viral fallout surrounding Scott Robinson Chrysler Dodge Jeep Ram in Torrance, California has reached a resolution — but not before serious damage was done to the dealership’s reputation. After customer and content creator “Thick Scat” posted videos showing that his custom Dodge Charger was damaged while at the dealership for service — with management initially refusing to pay for repairs and even threatening him over his social media post — the story exploded across platforms.
Following videos by TK’s Garage, OC Motivator, and other Mopar creators, the dealership’s owner reportedly stepped in directly to resolve the issue, compensating the customer and attempting to repair the public relations disaster. It’s a rare example of public accountability in the car dealership world — but one that underscores how much social media pressure can now force corporate correction where internal management fails.
While the owner deserves credit for stepping up, TK was clear: it should have never reached that point. The general manager’s inability to handle the situation internally — and the dealership’s repeated negative reviews — now leave serious questions about management oversight.
